{"id":12678,"date":"2025-04-03T18:09:05","date_gmt":"2025-04-03T18:09:05","guid":{"rendered":"https:\/\/despago.ro\/compensation-for-missing-links\/"},"modified":"2026-06-01T10:20:31","modified_gmt":"2026-06-01T10:20:31","slug":"compensation-for-missing-links","status":"publish","type":"page","link":"https:\/\/despago.ro\/en\/compensation-for-missing-links\/","title":{"rendered":"Compensation for missing links"},"content":{"rendered":"\t\t
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Compensation for missing links<\/h3>

If you've experienced a missed flight connection, you could be entitled to compensation, but the first step to claiming your rights is to know your rights. Despago helps you with detailed information on how to check if you are eligible for compensation if you've missed your connecting flight. \n<\/h5><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u23f3 Don\u2019t delay<\/strong> \u2014 your right to compensation expires 3 years<\/strong> after the flight date. After that, the money can no longer be recovered.<\/div>

What should I do if I missed a flight connection?<\/h2>

Missing a plane and failing to make a connection is one of the most stressful moments of a journey. However, the good news is that European legislation protects you. If you are wondering what to do if you missed a flight connection, the first thing is not to give up. Depending on the travel conditions, you have clearly established missed connection passenger rights: you can obtain a free alternative flight and compensation of up to \u20ac600<\/strong>.<\/p>

Missed connections in the EU: When are you entitled to money?<\/h2>

If your flight departs from an airport within the European Union or is operated by an EU carrier, you are protected by Regulation (EC) No 261\/2004. Here are the essential conditions:<\/p>

  1. Single reservation:<\/strong> All flights must be under the same booking (a single PNR code). If you purchased the tickets separately, the airlines are not responsible for the missed connection.<\/li>
  2. The 3-hour rule:<\/strong> You are entitled to compensation if you reach your final destination with a delay of more than three hours compared to the originally scheduled arrival time.<\/li>
  3. Reason for the delay:<\/strong> The carrier is only responsible for causes attributable to it, such as technical defects or crew shortages. No money is offered for extraordinary circumstances such as extreme weather, air traffic control strikes, or medical emergencies.<\/li><\/ol>

    Passenger rights outside the EU and international flights<\/h2>

    When we leave the European airspace, the situation changes, but you are not completely devoid of protection.<\/p>

    USA - Romania flight compensation<\/h3>

    Travel on the USA - Romania route is often complex. Here is how the rules work:<\/p>

    • Flight operated by an EU carrier (e.g., Lufthansa, KLM, TAROM):<\/strong> You are protected by Regulation 261 regardless of the direction (departure from the USA to Romania or vice versa).<\/li>
    • Flight operated by a non-EU carrier (e.g., Delta, United):<\/strong> You are protected only if you depart from Romania\/EU to the USA. For a flight from the USA to Romania with an American operator, US legislation applies, which is much more permissive for airlines.<\/li><\/ul>

      Passenger rights outside the EU<\/h3>

      In the United States, airlines are not legally required to provide financial compensation for missed connections on domestic flights. However, negotiate! If you are a loyal customer or a frequent flyer, you may obtain flight miles, meal vouchers, or upgrades for your next trip.<\/p>

      What steps should you follow immediately?<\/h2>

      If you are at the airport and have missed your connection, act as follows:<\/p>

      • Preserve documents:<\/strong> Do not discard your boarding pass or the document containing the booking reference (6 characters).<\/li>
      • Request written explanations:<\/strong> Ask the gate agent for the exact reason for the delay of the first flight.<\/li>
      • Keep receipts:<\/strong> If you are forced to pay for food, water, or a hotel yourself due to the missed connection, you can recover these additional costs.<\/li>
      • Request assistance:<\/strong> If you have to wait more than 2 hours for an alternative flight, the carrier must provide you with meal vouchers.<\/li><\/ul>

        Checking flight compensation eligibility<\/h3>

        Not sure if you qualify for the \u20ac600? Here is how the amount is calculated based on the total travel distance:<\/p>

        • \u20ac250<\/strong> for flights under 1,500 km.<\/li>
        • \u20ac400<\/strong> for flights between 1,500 and 3,500 km.<\/li>
        • \u20ac600<\/strong> for long-haul international flights (over 3,500 km).<\/li><\/ul>

          Frequently asked questions<\/h2>

          What rights do I have if I miss a connection due to a delay?<\/h3>

          The carrier must provide you with:<\/p>

          • A free alternative flight to your destination (re-routing).<\/li>
          • Food and beverages during the wait (right to care).<\/li>
          • Hotel accommodation (if the alternative flight is the next day).<\/li><\/ul>

            How long does it take to receive flight compensation?<\/h3>

            If you seek the help of specialists, the process takes on average between 8 and 12 weeks. If you try on your own, airlines may delay the response for months or refuse the claim under unfounded pretexts.<\/p>

            Obtain compensation with Despago.ro!<\/h2>

            The Despago.ro team knows all the legal loopholes to force airlines to comply with the law. Whether it is USA-Romania flight compensation or an issue within the EU, we handle everything.<\/p>

            Have you missed a connecting flight in the last 3 years? Check for free if you are owed money!<\/strong><\/p>

            Why Despago and not an international platform?<\/h2>

            A Romanian lawyer team<\/h3>

            Aviation lawyers \u2014 not an international call-center.<\/p><\/div>

            Personal attention<\/h3>

            We handle every case individually, not automated mass processing.<\/p><\/div>

            No risk, we handle it all<\/h3>

            From notifying the airline to court \u2014 you only pay if we recover.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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            \nCompensation for missing links
            \nIf you’ve experienced a missed flight connection, you could be entitled to compensation, but the first step to claiming your rights is to know your <\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12678","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/12678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/comments?post=12678"}],"version-history":[{"count":3,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/12678\/revisions"}],"predecessor-version":[{"id":12681,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/12678\/revisions\/12681"}],"wp:attachment":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/media?parent=12678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}