{"id":13199,"date":"2026-06-04T19:24:09","date_gmt":"2026-06-04T19:24:09","guid":{"rendered":"https:\/\/despago.ro\/compensation-tarom\/"},"modified":"2026-06-04T19:24:09","modified_gmt":"2026-06-04T19:24:09","slug":"compensation-tarom","status":"publish","type":"page","link":"https:\/\/despago.ro\/en\/compensation-tarom\/","title":{"rendered":"TAROM compensation \u2014 delayed or cancelled flight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13199\" class=\"elementor elementor-13199 elementor-13198\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-trhero elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"trhero\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-trherocol\" data-id=\"trherocol\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-trherohtml elementor-widget elementor-widget-html\" data-id=\"trherohtml\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"airline-hero\"><div class=\"airline-hero-inner\"><div class=\"ah-crumb\"><a href=\"\/en\/\">Home<\/a> \/ Compensation by airline \/ TAROM<\/div><span class=\"ah-eyebrow\">TAROM compensation \u00b7 under EU 261\/2004<\/span><h1>Was your TAROM flight delayed or cancelled?<\/h1><p class=\"ah-sub\">Recover up to <strong>\u20ac600<\/strong> per passenger. Aviation lawyer team \u2014 you only pay if we recover your money, with no risk to you.<\/p><div class=\"ah-cta\"><a class=\"btn-hero\" href=\"\/en\/flight-claim-form\/\">Start your claim \u2192<\/a><span class=\"ah-trust\">\u2713 No risk \u00b7 \u2713 100% online \u00b7 \u2713 Free assessment<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-trbody elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"trbody\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-trbodycol\" data-id=\"trbodycol\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-trbodyhtml elementor-widget elementor-widget-html\" data-id=\"trbodyhtml\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rights-content\"><div class=\"urgency-callout\">\u23f3 <strong>Don\u2019t delay<\/strong> \u2014 your right to compensation expires <strong>3 years<\/strong> after the flight date. After that, the money can no longer be recovered.<\/div><p>TAROM is Romania\u2019s national airline. Although it has a solid service record, delays and cancellations can happen, and as a passenger you have the same right to compensation under EU 261\/2004 \u2014 up to \u20ac600, regardless of the ticket price.<\/p><h2>Are you entitled to compensation from TAROM?<\/h2><p>You are entitled if all the conditions below apply:<\/p><ul><li>The flight <strong>departed from an EU airport<\/strong> or landed in the EU operated by an EU carrier (TAROM qualifies).<\/li><li>You reached your destination with a <strong>delay of more than 3 hours<\/strong>, or it was cancelled less than 14 days before departure.<\/li><li>The cause is attributable to the airline \u2014 not extraordinary circumstances (severe weather, ATC strike).<\/li><\/ul><h2>How to claim compensation from TAROM<\/h2><p>For the national carrier, it is recommended to send an official request by e-mail or through the contact form on the TAROM website, attaching copies of your ID and travel documents (ticket, booking reference, boarding pass).<\/p><p>The process is manual rather than automated, so the response may be slow. We prepare the request correctly and follow the case through to payment.<\/p><h2>Common problems with TAROM claims<\/h2><ul><li><strong>Slow e-mail responses<\/strong> \u2014 the lack of an automated portal slows the process.<\/li><li><strong>Documentation required<\/strong> \u2014 copies of ID and flight documents.<\/li><li><strong>No dedicated online system<\/strong> \u2014 claims are handled manually.<\/li><\/ul><h2>How much compensation you can get from TAROM<\/h2><p>The amount is fixed, set by EU 261\/2004, and depends on the flight distance:<\/p><table class=\"rights-table\"><thead><tr><th>Flight distance<\/th><th>Delay at destination<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Under 1,500 km<\/td><td>over 3 hours<\/td><td>\u20ac250<\/td><\/tr><tr><td>1,500 \u2013 3,500 km<\/td><td>over 3 hours<\/td><td>\u20ac400<\/td><\/tr><tr><td>Over 3,500 km<\/td><td>over 4 hours<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Examples of TAROM flights from Romania<\/h2><table class=\"rights-table\"><thead><tr><th>TAROM route<\/th><th>Approx. distance<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Bucharest \u2192 Rome<\/td><td>~1,150 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Bucharest \u2192 Paris<\/td><td>~1,870 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Bucharest \u2192 Madrid<\/td><td>~2,500 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Bucharest \u2192 London<\/td><td>~2,100 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Bucharest \u2192 Tel Aviv<\/td><td>~1,600 km<\/td><td>\u20ac400<\/td><\/tr><\/tbody><\/table><h2>Frequently asked questions \u2014 TAROM<\/h2><h3>How do I claim compensation from TAROM?<\/h3><p>By e-mail or the contact form on their website, with travel documents attached. Or let us handle everything for you.<\/p><h3>How long does it take with TAROM?<\/h3><p>Since processing is manual, it can take longer than airlines with an online portal. We keep pushing until it is resolved.<\/p><h3>TAROM is not a low-cost airline. Am I still entitled to compensation?<\/h3><p>Yes. EU Regulation 261\/2004 applies to all EU airlines, whether full-service or low-cost.<\/p><\/div><div class=\"cta-band\"><h2>Had a problem with a TAROM flight?<\/h2><p>Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.<\/p><a class=\"btn-cta\" href=\"\/en\/flight-claim-form\/\">Start your claim<\/a><\/div><div class=\"why-despago\"><h2>Why Despago and not an international platform?<\/h2><div class=\"why-grid\"><div class=\"why-card\"><h3>A Romanian lawyer team<\/h3><p>Aviation lawyers \u2014 not an international call-center.<\/p><\/div><div class=\"why-card\"><h3>Personal attention<\/h3><p>We handle every case individually, not automated mass processing.<\/p><\/div><div class=\"why-card\"><h3>No risk, we handle it all<\/h3><p>From notifying the airline to court \u2014 you only pay if we recover.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13199","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/comments?post=13199"}],"version-history":[{"count":0,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13199\/revisions"}],"wp:attachment":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/media?parent=13199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}