{"id":13207,"date":"2026-06-04T19:41:06","date_gmt":"2026-06-04T19:41:06","guid":{"rendered":"https:\/\/despago.ro\/compensation-lufthansa\/"},"modified":"2026-06-04T19:41:06","modified_gmt":"2026-06-04T19:41:06","slug":"compensation-lufthansa","status":"publish","type":"page","link":"https:\/\/despago.ro\/en\/compensation-lufthansa\/","title":{"rendered":"Lufthansa compensation \u2014 delayed or cancelled flight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13207\" class=\"elementor elementor-13207 elementor-13206\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-lhhero elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"lhhero\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-lhhc\" data-id=\"lhhc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-lhhh elementor-widget elementor-widget-html\" data-id=\"lhhh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"airline-hero\"><div class=\"airline-hero-inner\"><div class=\"ah-crumb\"><a href=\"\/en\/\">Home<\/a> \/ Compensation by airline \/ Lufthansa<\/div><span class=\"ah-eyebrow\">Lufthansa compensation \u00b7 under EU 261\/2004<\/span><h1>Was your Lufthansa flight delayed or cancelled?<\/h1><p class=\"ah-sub\">Recover up to <strong>\u20ac600<\/strong> per passenger. Aviation lawyer team \u2014 you only pay if we recover your money, with no risk.<\/p><div class=\"ah-cta\"><a class=\"btn-hero\" href=\"\/en\/flight-claim-form\/\">Start your claim \u2192<\/a><span class=\"ah-trust\">\u2713 No risk \u00b7 \u2713 100% online \u00b7 \u2713 Free assessment<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-lhbody elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"lhbody\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-lhbc\" data-id=\"lhbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-lhbh elementor-widget elementor-widget-html\" data-id=\"lhbh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rights-content\"><div class=\"urgency-callout\">\u23f3 <strong>Don\u2019t delay<\/strong> \u2014 your right to compensation expires <strong>3 years<\/strong> after the flight date. After that, the money can no longer be recovered.<\/div><p>Lufthansa is the largest airline in Germany and operates flights from Romania to its hubs in Frankfurt and Munich, with worldwide connections. For delays over 3 hours or cancellations, you are entitled to compensation of up to \u20ac600 under EU 261\/2004.<\/p><h2>Are you entitled to compensation from Lufthansa?<\/h2><ul><li>The flight <strong>departed from an EU airport<\/strong> (or landed in the EU operated by an EU carrier).<\/li><li>You reached your destination with a <strong>delay of more than 3 hours<\/strong>, or it was cancelled less than 14 days before departure.<\/li><li>The cause is attributable to the airline \u2014 not extraordinary circumstances.<\/li><\/ul><h2>How to claim compensation from Lufthansa<\/h2><p>Lufthansa provides an online feedback and complaints form in the customer relations section of their website. You enter your booking reference and flight details. For connecting flights, the delay is calculated at the final destination, not per segment.<\/p><p>Lufthansa often rejects claims citing \u201cextraordinary circumstances\". We check whether the reason truly qualifies under the law and challenge unjustified refusals.<\/p><h2>Common problems with Lufthansa claims<\/h2><ul><li><strong>\u201cExtraordinary circumstances\" rejections<\/strong> \u2014 we challenge them when unjustified.<\/li><li><strong>Incorrect per-segment calculation<\/strong> on connections \u2014 the delay counts at the final destination.<\/li><li><strong>Slow process<\/strong> for missed connections via Frankfurt\/Munich.<\/li><\/ul><h2>How much compensation you can get from Lufthansa<\/h2><p>The amount is fixed, set by EU 261\/2004, and depends on the flight distance:<\/p><table class=\"rights-table\"><thead><tr><th>Flight distance<\/th><th>Delay<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Under 1,500 km<\/td><td>over 3 hours<\/td><td>\u20ac250<\/td><\/tr><tr><td>1,500 \u2013 3,500 km<\/td><td>over 3 hours<\/td><td>\u20ac400<\/td><\/tr><tr><td>Over 3,500 km<\/td><td>over 4 hours<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Examples of Lufthansa flights from Romania<\/h2><table class=\"rights-table\"><thead><tr><th>Lufthansa route<\/th><th>Approx. distance<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Bucharest \u2192 Munich<\/td><td>~1,080 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Bucharest \u2192 Frankfurt<\/td><td>~1,460 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Cluj \u2192 Munich<\/td><td>~1,000 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Bucharest \u2192 Frankfurt \u2192 New York (connection)<\/td><td>over 3,500 km<\/td><td>\u20ac600<\/td><\/tr><tr><td>Bucharest \u2192 Munich \u2192 Dubai (connection)<\/td><td>over 3,500 km<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Frequently asked questions \u2014 Lufthansa<\/h2><h3>I missed a connection with Lufthansa. Am I entitled?<\/h3><p>Yes, if you reach your final destination over 3 hours late and the cause is attributable to the airline. The final arrival time counts, not the segments.<\/p><h3>Lufthansa cited \u201cextraordinary circumstances\". Is it valid?<\/h3><p>Not always. We check the real reason and challenge it if it does not qualify under the law.<\/p><h3>How do I claim compensation from Lufthansa?<\/h3><p>Through the online customer relations form, or let us handle everything for you.<\/p><\/div><div class=\"cta-band\"><h2>Had a problem with a Lufthansa flight?<\/h2><p>Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.<\/p><a class=\"btn-cta\" href=\"\/en\/flight-claim-form\/\">Start your claim<\/a><\/div><div class=\"why-despago\"><h2>Why Despago and not an international platform?<\/h2><div class=\"why-grid\"><div class=\"why-card\"><h3>A Romanian lawyer team<\/h3><p>Aviation lawyers \u2014 not an international call-center.<\/p><\/div><div class=\"why-card\"><h3>Personal attention<\/h3><p>We handle every case individually, not automated mass processing.<\/p><\/div><div class=\"why-card\"><h3>No risk, we handle it all<\/h3><p>From notifying the airline to court \u2014 you only pay if we recover.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13207","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/comments?post=13207"}],"version-history":[{"count":0,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13207\/revisions"}],"wp:attachment":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/media?parent=13207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}