{"id":13211,"date":"2026-06-04T19:41:07","date_gmt":"2026-06-04T19:41:07","guid":{"rendered":"https:\/\/despago.ro\/compensation-turkish-airlines\/"},"modified":"2026-06-04T19:41:07","modified_gmt":"2026-06-04T19:41:07","slug":"compensation-turkish-airlines","status":"publish","type":"page","link":"https:\/\/despago.ro\/en\/compensation-turkish-airlines\/","title":{"rendered":"Turkish Airlines compensation \u2014 delayed or cancelled flight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13211\" class=\"elementor elementor-13211 elementor-13210\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-tkhero elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"tkhero\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-tkhc\" data-id=\"tkhc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-tkhh elementor-widget elementor-widget-html\" data-id=\"tkhh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"airline-hero\"><div class=\"airline-hero-inner\"><div class=\"ah-crumb\"><a href=\"\/en\/\">Home<\/a> \/ Compensation by airline \/ Turkish Airlines<\/div><span class=\"ah-eyebrow\">Turkish Airlines compensation \u00b7 under EU 261\/2004<\/span><h1>Was your Turkish Airlines flight delayed or cancelled?<\/h1><p class=\"ah-sub\">Recover up to <strong>\u20ac600<\/strong> per passenger. Aviation lawyer team \u2014 you only pay if we recover your money, with no risk.<\/p><div class=\"ah-cta\"><a class=\"btn-hero\" href=\"\/en\/flight-claim-form\/\">Start your claim \u2192<\/a><span class=\"ah-trust\">\u2713 No risk \u00b7 \u2713 100% online \u00b7 \u2713 Free assessment<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-tkbody elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"tkbody\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-tkbc\" data-id=\"tkbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-tkbh elementor-widget elementor-widget-html\" data-id=\"tkbh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rights-content\"><div class=\"urgency-callout\">\u23f3 <strong>Don\u2019t delay<\/strong> \u2014 your right to compensation expires <strong>3 years<\/strong> after the flight date. After that, the money can no longer be recovered.<\/div><p>Turkish Airlines operates flights from Romania to its Istanbul hub, with global connections. Note: as a non-EU carrier, EU Regulation 261\/2004 mainly applies to flights DEPARTING from an EU airport (e.g. Bucharest \u2192 Istanbul). You can recover up to \u20ac600.<\/p><h2>Are you entitled to compensation from Turkish Airlines?<\/h2><ul><li>The flight <strong>departed from an EU airport<\/strong> (or landed in the EU operated by an EU carrier).<\/li><li>You reached your destination with a <strong>delay of more than 3 hours<\/strong>, or it was cancelled less than 14 days before departure.<\/li><li>The cause is attributable to the airline \u2014 not extraordinary circumstances.<\/li><\/ul><h2>How to claim compensation from Turkish Airlines<\/h2><p>For a flight departing from Romania (EU), you are covered by EU261 even though the operator is Turkish. The claim is filed through the feedback form on the official Turkish Airlines website, with your booking reference and flight details.<\/p><p>For the return flight Istanbul \u2192 Bucharest, EU261 does not apply (non-EU carrier departing from outside the EU). For connections departing the EU via Istanbul, the delay is calculated at the final destination.<\/p><h2>Common problems with Turkish Airlines claims<\/h2><ul><li><strong>Confusion over applicability<\/strong> \u2014 only EU departures fall under EU261. We clarify exactly which flight qualifies.<\/li><li><strong>Slow response<\/strong> \u2014 international process, long timelines.<\/li><li><strong>Rejections on the wrong segment<\/strong> \u2014 we assert the right on the correct segment.<\/li><\/ul><h2>How much compensation you can get from Turkish Airlines<\/h2><p>The amount is fixed, set by EU 261\/2004, and depends on the flight distance:<\/p><table class=\"rights-table\"><thead><tr><th>Flight distance<\/th><th>Delay<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Under 1,500 km<\/td><td>over 3 hours<\/td><td>\u20ac250<\/td><\/tr><tr><td>1,500 \u2013 3,500 km<\/td><td>over 3 hours<\/td><td>\u20ac400<\/td><\/tr><tr><td>Over 3,500 km<\/td><td>over 4 hours<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Examples of Turkish Airlines flights from Romania<\/h2><table class=\"rights-table\"><thead><tr><th>Turkish Airlines route<\/th><th>Approx. distance<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Bucharest \u2192 Istanbul<\/td><td>~900 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Cluj \u2192 Istanbul<\/td><td>~950 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Bucharest \u2192 Istanbul \u2192 Dubai (EU departure)<\/td><td>over 3,500 km<\/td><td>\u20ac600<\/td><\/tr><tr><td>Bucharest \u2192 Istanbul \u2192 Bangkok (EU departure)<\/td><td>over 3,500 km<\/td><td>\u20ac600<\/td><\/tr><tr><td>Bucharest \u2192 Istanbul \u2192 New York (EU departure)<\/td><td>over 3,500 km<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Frequently asked questions \u2014 Turkish Airlines<\/h2><h3>Turkish Airlines is a non-EU carrier. Am I still entitled?<\/h3><p>Yes, for flights departing from an EU airport (e.g. Bucharest \u2192 Istanbul and onward connections on the same booking).<\/p><h3>My Istanbul \u2192 Bucharest flight was delayed. Am I entitled?<\/h3><p>Usually not \u2014 EU261 does not cover flights into the EU operated by non-EU carriers. We check your case for free.<\/p><h3>How do I claim from Turkish Airlines?<\/h3><p>Through the feedback form on their website, or we handle everything for you.<\/p><\/div><div class=\"cta-band\"><h2>Had a problem with a Turkish Airlines flight?<\/h2><p>Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.<\/p><a class=\"btn-cta\" href=\"\/en\/flight-claim-form\/\">Start your claim<\/a><\/div><div class=\"why-despago\"><h2>Why Despago and not an international platform?<\/h2><div class=\"why-grid\"><div class=\"why-card\"><h3>A Romanian lawyer team<\/h3><p>Aviation lawyers \u2014 not an international call-center.<\/p><\/div><div class=\"why-card\"><h3>Personal attention<\/h3><p>We handle every case individually, not automated mass processing.<\/p><\/div><div class=\"why-card\"><h3>No risk, we handle it all<\/h3><p>From notifying the airline to court \u2014 you only pay if we recover.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13211","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/comments?post=13211"}],"version-history":[{"count":0,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13211\/revisions"}],"wp:attachment":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/media?parent=13211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}