{"id":13243,"date":"2026-06-04T20:56:05","date_gmt":"2026-06-04T20:56:05","guid":{"rendered":"https:\/\/despago.ro\/compensation-flyone\/"},"modified":"2026-06-04T20:56:05","modified_gmt":"2026-06-04T20:56:05","slug":"compensation-flyone","status":"publish","type":"page","link":"https:\/\/despago.ro\/en\/compensation-flyone\/","title":{"rendered":"FlyOne compensation \u2014 delayed or cancelled flight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13243\" class=\"elementor elementor-13243 elementor-13242\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fohero elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fohero\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fohc\" data-id=\"fohc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fohh elementor-widget elementor-widget-html\" data-id=\"fohh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"airline-hero\"><div class=\"airline-hero-inner\"><div class=\"ah-crumb\"><a href=\"\/en\/\">Home<\/a> \/ Compensation by airline \/ FlyOne<\/div><span class=\"ah-eyebrow\">FlyOne compensation \u00b7 under EU 261\/2004<\/span><h1>Was your FlyOne flight delayed or cancelled?<\/h1><p class=\"ah-sub\">Recover up to <strong>\u20ac600<\/strong> per passenger. Aviation lawyer team \u2014 you only pay if we recover your money, with no risk.<\/p><div class=\"ah-cta\"><a class=\"btn-hero\" href=\"\/en\/flight-claim-form\/\">Start your claim \u2192<\/a><span class=\"ah-trust\">\u2713 No risk \u00b7 \u2713 100% online \u00b7 \u2713 Free assessment<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fobody elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fobody\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fobc\" data-id=\"fobc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fobh elementor-widget elementor-widget-html\" data-id=\"fobh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rights-content\"><div class=\"urgency-callout\">\u23f3 <strong>Don\u2019t delay<\/strong> \u2014 your right to compensation expires <strong>3 years<\/strong> after the flight date. After that, the money can no longer be recovered.<\/div><p>FlyOne is a low-cost airline from the Republic of Moldova, also operating from Romanian airports (Bucharest, Iasi, Cluj) to European destinations. Note: as a non-EU carrier, EU261 mainly applies to flights DEPARTING from an EU airport (e.g. Bucharest \u2192 Madrid). You can recover up to \u20ac600.<\/p><h2>Are you entitled to compensation from FlyOne?<\/h2><ul><li>The flight <strong>departed from an EU airport<\/strong> (or landed in the EU operated by an EU carrier).<\/li><li>You reached your destination with a <strong>delay of more than 3 hours<\/strong>, or it was cancelled less than 14 days before departure.<\/li><li>The cause is attributable to the airline \u2014 not extraordinary circumstances.<\/li><\/ul><h2>How to claim compensation from FlyOne<\/h2><p>For a flight departing from Romania (EU), you are covered by EU261 even though the operator is Moldovan. The claim is filed through the contact form or e-mail on the FlyOne website, with your booking reference and flight details.<\/p><p>For flights departing from Chisinau (outside the EU), EU261 does not apply. We clarify exactly which flight qualifies for compensation.<\/p><h2>Common problems with FlyOne claims<\/h2><ul><li><strong>Applicability<\/strong> \u2014 only EU departures fall under EU261. We clarify which flight qualifies.<\/li><li><strong>Minimal low-cost process<\/strong> \u2014 slow response, basic form.<\/li><li><strong>Refund vs compensation confusion<\/strong> \u2014 they are separate rights.<\/li><\/ul><h2>How much compensation you can get from FlyOne<\/h2><p>The amount is fixed, set by EU 261\/2004, and depends on the flight distance:<\/p><table class=\"rights-table\"><thead><tr><th>Flight distance<\/th><th>Delay<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Under 1,500 km<\/td><td>over 3 hours<\/td><td>\u20ac250<\/td><\/tr><tr><td>1,500 \u2013 3,500 km<\/td><td>over 3 hours<\/td><td>\u20ac400<\/td><\/tr><tr><td>Over 3,500 km<\/td><td>over 4 hours<\/td><td>\u20ac600<\/td><\/tr><\/tbody><\/table><h2>Examples of FlyOne flights from Romania<\/h2><table class=\"rights-table\"><thead><tr><th>FlyOne route<\/th><th>Approx. distance<\/th><th>Compensation<\/th><\/tr><\/thead><tbody><tr><td>Bucharest \u2192 Madrid<\/td><td>~2,500 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Iasi \u2192 Rome<\/td><td>~1,300 km<\/td><td>\u20ac250<\/td><\/tr><tr><td>Bucharest \u2192 London<\/td><td>~2,100 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Cluj \u2192 Paris<\/td><td>~1,700 km<\/td><td>\u20ac400<\/td><\/tr><tr><td>Bucharest \u2192 Barcelona<\/td><td>~1,900 km<\/td><td>\u20ac400<\/td><\/tr><\/tbody><\/table><h2>Frequently asked questions \u2014 FlyOne<\/h2><h3>FlyOne is a non-EU carrier. Am I still entitled?<\/h3><p>Yes, for flights departing from an EU airport (e.g. Bucharest, Iasi, Cluj).<\/p><h3>My flight departed from Chisinau. Am I entitled?<\/h3><p>Usually not \u2014 EU261 does not cover departures from outside the EU operated by non-EU carriers. We check your case for free.<\/p><h3>How do I claim from FlyOne?<\/h3><p>Through the contact form on their website, or we handle it for you.<\/p><\/div><div class=\"cta-band\"><h2>Had a problem with a FlyOne flight?<\/h2><p>Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.<\/p><a class=\"btn-cta\" href=\"\/en\/flight-claim-form\/\">Start your claim<\/a><\/div><div class=\"why-despago\"><h2>Why Despago and not an international platform?<\/h2><div class=\"why-grid\"><div class=\"why-card\"><h3>A Romanian lawyer team<\/h3><p>Aviation lawyers \u2014 not an international call-center.<\/p><\/div><div class=\"why-card\"><h3>Personal attention<\/h3><p>We handle every case individually, not automated mass processing.<\/p><\/div><div class=\"why-card\"><h3>No risk, we handle it all<\/h3><p>From notifying the airline to court \u2014 you only pay if we recover.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13243","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/comments?post=13243"}],"version-history":[{"count":0,"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/pages\/13243\/revisions"}],"wp:attachment":[{"href":"https:\/\/despago.ro\/en\/wp-json\/wp\/v2\/media?parent=13243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}