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Air France compensation · under EU 261/2004

Was your Air France flight delayed or cancelled?

Recover up to €600 per passenger. Aviation lawyer team — you only pay if we recover your money, with no risk.

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Don’t delay — your right to compensation expires 3 years after the flight date. After that, the money can no longer be recovered.

Air France is the national carrier of France, operating flights from Romania to its Paris (Charles de Gaulle) hub with worldwide connections. As an EU carrier, EU261 applies in both directions — you can recover up to €600.

Are you entitled to compensation from Air France?

  • The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
  • You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
  • The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from Air France

Air France provides an online claim form in the contact/support section. You enter your booking reference and flight details. For connections via Paris, the delay is calculated at the final destination.

Air France sometimes rejects claims citing strikes, but strikes by its own staff are NOT considered extraordinary circumstances under European case law — so you are entitled to compensation. We challenge these refusals.

Common problems with Air France claims

  • Rejections for internal strikes — strikes by the airline’s own staff do not exempt it. We challenge.
  • Missed connections via Paris CDG — the final destination counts.
  • Slow process on long-haul flights.

How much compensation you can get from Air France

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Flight distanceDelayCompensation
Under 1,500 kmover 3 hours€250
1,500 – 3,500 kmover 3 hours€400
Over 3,500 kmover 4 hours€600

Examples of Air France flights from Romania

Air France routeApprox. distanceCompensation
Bucharest → Paris~1,870 km€400
Cluj → Paris~1,700 km€400
Bucharest → Paris → New York (connection)over 3,500 km€600
Bucharest → Paris → Tokyo (connection)over 3,500 km€600
Bucharest → Paris → Montreal (connection)over 3,500 km€600

Frequently asked questions — Air France

Air France cited a strike. Am I still entitled?

If it was a strike by Air France’s own staff, yes — it is not considered an extraordinary circumstance. Only external strikes (e.g. air traffic control) exempt the airline.

I missed my connection in Paris. Am I entitled?

Yes, if you reach your final destination over 3 hours late due to the airline.

How do I claim from Air France?

Through the online form, or we handle everything for you.

Had a problem with a Air France flight?

Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.

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Why Despago and not an international platform?

A Romanian lawyer team

Aviation lawyers — not an international call-center.

Personal attention

We handle every case individually, not automated mass processing.

No risk, we handle it all

From notifying the airline to court — you only pay if we recover.