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Animawings is a Romanian airline, with charter and scheduled flights from Bucharest and other cities to holiday destinations in Europe and the Mediterranean. As a passenger on an Animawings flight you are protected by EU Regulation 261/2004 and can recover up to €600 for a long delay or cancellation.
Animawings handles claims through its customer relations department, usually by e-mail or the contact form on their website. Attach your booking reference, flight details and proof of the delay.
For charter flights (part of holiday packages), the claim may also involve the travel agency, but the right to compensation remains yours, directly from the air carrier. We assert your right regardless of the ticket type.
The amount is fixed, set by EU 261/2004, and depends on the flight distance:
| Flight distance | Delay | Compensation |
|---|---|---|
| Under 1,500 km | over 3 hours | €250 |
| 1,500 – 3,500 km | over 3 hours | €400 |
| Over 3,500 km | over 4 hours | €600 |
| Animawings route | Approx. distance | Compensation |
|---|---|---|
| Bucharest → Antalya | ~1,000 km | €250 |
| Bucharest → Heraklion | ~1,100 km | €250 |
| Bucharest → Hurghada | ~1,900 km | €400 |
| Bucharest → Madrid | ~2,500 km | €400 |
| Cluj → Antalya | ~1,100 km | €250 |
Yes. EU261 also applies to charter flights, and the air carrier owes the compensation, not the agency.
For flight compensation (delay/cancellation), the air carrier is liable. We target the airline directly.
Through the contact form on their website, or we handle everything for you.
Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.
Start your claimAviation lawyers — not an international call-center.
We handle every case individually, not automated mass processing.
From notifying the airline to court — you only pay if we recover.
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DESPAGO S.R.L. · Reg. code (CUI) 34252894 · Trade Register No. J2015000147396 · Registered office: Splaiul Independenței No. 202K, Room 1, Bl. B5, Ground floor, Ap. 1, Sector 6, Bucharest
Alternative dispute resolution: ANPC · EU ODR Platform