Recover up to €600 per passenger. Aviation lawyer team — you only pay if we recover your money, with no risk.
Air France is the national carrier of France, operating flights from Romania to its Paris (Charles de Gaulle) hub with worldwide connections. As an EU carrier, EU261 applies in both directions — you can recover up to €600.
Air France provides an online claim form in the contact/support section. You enter your booking reference and flight details. For connections via Paris, the delay is calculated at the final destination.
Air France sometimes rejects claims citing strikes, but strikes by its own staff are NOT considered extraordinary circumstances under European case law — so you are entitled to compensation. We challenge these refusals.
The amount is fixed, set by EU 261/2004, and depends on the flight distance:
| Flight distance | Delay | Compensation |
|---|---|---|
| Under 1,500 km | over 3 hours | €250 |
| 1,500 – 3,500 km | over 3 hours | €400 |
| Over 3,500 km | over 4 hours | €600 |
| Air France route | Approx. distance | Compensation |
|---|---|---|
| Bucharest → Paris | ~1,870 km | €400 |
| Cluj → Paris | ~1,700 km | €400 |
| Bucharest → Paris → New York (connection) | over 3,500 km | €600 |
| Bucharest → Paris → Tokyo (connection) | over 3,500 km | €600 |
| Bucharest → Paris → Montreal (connection) | over 3,500 km | €600 |
If it was a strike by Air France’s own staff, yes — it is not considered an extraordinary circumstance. Only external strikes (e.g. air traffic control) exempt the airline.
Yes, if you reach your final destination over 3 hours late due to the airline.
Through the online form, or we handle everything for you.
Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.
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We handle every case individually, not automated mass processing.
From notifying the airline to court — you only pay if we recover.
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DESPAGO S.R.L. · Reg. code (CUI) 34252894 · Trade Register No. J2015000147396 · Registered office: Splaiul Independenței No. 202K, Room 1, Bl. B5, Ground floor, Ap. 1, Sector 6, Bucharest
Alternative dispute resolution: ANPC · EU ODR Platform