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KLM compensation · under EU 261/2004

Was your KLM flight delayed or cancelled?

Recover up to €600 per passenger. Aviation lawyer team — you only pay if we recover your money, with no risk.

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⏳ Don’t delay — your right to compensation expires 3 years after the flight date. After that, the money can no longer be recovered.

KLM is the national carrier of the Netherlands, operating flights from Romania to its Amsterdam (Schiphol) hub with global connections. As an EU carrier, EU261 applies in both directions — you can recover up to €600.

Are you entitled to compensation from KLM?

The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from KLM

KLM provides an online EU261 claim form in the support section of their website. You enter your booking reference and flight details. For connections via Amsterdam, the delay is calculated at the final destination.

KLM processes claims relatively in order, but sometimes rejects on “extraordinary circumstances" or delays the response. We pursue the case until payment.

Common problems with KLM claims

“Extraordinary circumstances" rejections — we check and challenge them.
Missed connections via Amsterdam — the final destination counts.
Delays in response — we push legally.

How much compensation you can get from KLM

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Flight distance	Delay	Compensation
Under 1,500 km	over 3 hours	€250
1,500 – 3,500 km	over 3 hours	€400
Over 3,500 km	over 4 hours	€600

Examples of KLM flights from Romania

KLM route	Approx. distance	Compensation
Bucharest → Amsterdam	~1,750 km	€400
Cluj-Napoca → Amsterdam	~1,650 km	€400
Bucharest → Amsterdam → New York (connection)	over 3,500 km	€600
Bucharest → Amsterdam → Dubai (connection)	over 3,500 km	€600
Bucharest → Amsterdam → Singapore (connection)	over 3,500 km	€600

Frequently asked questions — KLM

Which KLM flights qualify for compensation?

Both directions — KLM is an EU carrier, so EU261 applies regardless of direction.

I missed my connection in Amsterdam. Am I entitled?

Yes, if you reach your final destination over 3 hours late due to the airline.

How do I claim from KLM?

Through the online EU261 form, or we handle it for you.

Had a problem with a KLM flight?

Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.

Start your claim

Why Despago and not an international platform?

A Romanian lawyer team

Aviation lawyers — not an international call-center.

Personal attention

We handle every case individually, not automated mass processing.

No risk, we handle it all

From notifying the airline to court — you only pay if we recover.