Was your Ryanair flight delayed or cancelled?

Ryanair is the largest low-cost airline in Europe and operates many routes to and from Romania. Delays and cancellations are common, and many passengers do not know they are entitled to compensation of up to €600 under EU 261/2004 — regardless of the ticket price.

Are you entitled to compensation from Ryanair?

You are entitled if all the conditions below apply:

• The flight departed from an EU airport or landed in the EU operated by an EU carrier (Ryanair qualifies).
• You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
• The cause is attributable to the airline — not extraordinary circumstances (severe weather, ATC strike).

How to claim compensation from Ryanair

Ryanair uses a dedicated portal for EU261 claims. Access the “Claims" section of their portal and make sure you enter passenger data exactly as it appears in the booking. Claims are processed under Regulation EC 261, but Ryanair often rejects claims if the documentation is incomplete.

If you do not receive a response within 28 days, you may escalate the case to the national aviation authorities. This is where we step in — we prepare the full file and enforce compliance with the law.

Common problems with Ryanair claims

• Rejections for incomplete documentation — a frequent pretext. We prepare the file correctly from the start.
• Data must match the booking exactly — any mismatch leads to automatic refusal.
• 28-day deadline exceeded — we escalate to the authorities when Ryanair does not respond.

How much compensation you can get from Ryanair

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Examples of Ryanair flights from Romania

Frequently asked questions — Ryanair

Ryanair rejected my claim citing documentation. What do I do?

We check what is missing, prepare the correct file and resubmit. If needed, we escalate to the aviation authorities.

I got no response from Ryanair within 28 days. What next?

The case can be escalated to the national aviation authorities. We handle the entire procedure for you.

I have a cheap Ryanair ticket. Am I still entitled?

Yes. Compensation is per passenger and does not depend on the ticket price — you get €250–€600 no matter how much you paid.