Was your Aegean flight delayed or cancelled?

Aegean Airlines is the national carrier of Greece, operating flights from Romania to its Athens hub, with connections to the Greek islands and Mediterranean destinations. As an EU carrier, EU261 applies in both directions — you can recover up to €600.

Are you entitled to compensation from Aegean?

• The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
• You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
• The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from Aegean

Aegean provides an online contact/complaints form on their website. You enter your booking reference and flight details. For connections via Athens (e.g. to the islands), the delay is calculated at the final destination.

Aegean processes claims reasonably, but for island connections, especially in season, rejections or delays can occur. We pursue the case until payment.

Common problems with Aegean claims

• “Extraordinary circumstances" rejections — we check and challenge.
• Missed connections to the Greek islands — the final destination counts.
• Busy season — slower response in summer.

How much compensation you can get from Aegean

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Examples of Aegean flights from Romania

Frequently asked questions — Aegean

Which Aegean flights qualify for compensation?

Both directions — Aegean is an EU carrier, so EU261 applies regardless of direction.

I missed my connection to a Greek island. Am I entitled?

Yes, if you reach your final destination over 3 hours late due to the airline and it is all on the same booking.

How do I claim from Aegean?

Through the online form, or we handle everything for you.