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British Airways compensation · under EU 261/2004

Was your British Airways flight delayed or cancelled?

Recover up to €600 per passenger. Aviation lawyer team — you only pay if we recover your money, with no risk.

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Don’t delay — your right to compensation expires 3 years after the flight date. After that, the money can no longer be recovered.

British Airways operates flights from Romania to its London (Heathrow) hub. After Brexit, passenger rights are protected by both EU261 and UK261 (the nearly identical British version), depending on the flight direction. You can recover up to €600 or the GBP equivalent.

Are you entitled to compensation from British Airways?

  • The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
  • You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
  • The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from British Airways

British Airways has an online claim form on its official website. For the Bucharest → London flight (EU departure) EU261 applies (amounts in euros); for London → Bucharest (UK departure) UK261 applies, with amounts in pounds (approx. £220 / £350 / £520 depending on distance).

BA sometimes rejects claims citing “extraordinary circumstances". We check the real reason and challenge unjustified refusals, whichever regulation applies.

Common problems with British Airways claims

  • EU261 vs UK261 confusion — depending on direction. We clarify which regulation and amount applies.
  • “Extraordinary circumstances" rejections — we challenge.
  • Post-Brexit process — more bureaucratic; we pursue until payment.

How much compensation you can get from British Airways

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Flight distanceDelayCompensation
Under 1,500 kmover 3 hours€250
1,500 – 3,500 kmover 3 hours€400
Over 3,500 kmover 4 hours€600

Examples of British Airways flights from Romania

British Airways routeApprox. distanceCompensation
Bucharest → London Heathrow (EU261)~2,100 km€400
London → Bucharest (UK261)~2,100 km~£350
Bucharest → London → New York (connection)over 3,500 km€600
Bucharest → London → Dubai (connection)over 3,500 km€600
Bucharest → London → Los Angeles (connection)over 3,500 km€600

Frequently asked questions — British Airways

Does Brexit affect my right to compensation with British Airways?

No — UK261 mirrors EU261. The only difference is the currency and which regulation applies, depending on the departure airport.

What amount do I get on London → Bucharest?

UK261 applies, with amounts in pounds (approx. £220–£520 depending on distance).

How do I claim from British Airways?

Through the online form, or we handle it and determine which regulation applies to you.

Had a problem with a British Airways flight?

Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.

Start your claim

Why Despago and not an international platform?

A Romanian lawyer team

Aviation lawyers — not an international call-center.

Personal attention

We handle every case individually, not automated mass processing.

No risk, we handle it all

From notifying the airline to court — you only pay if we recover.