Was your Dan Air flight delayed or cancelled?

Dan Air is a Romanian airline based in Bacau, operating scheduled flights to Western European destinations. As a passenger on a Dan Air flight you are protected by EU Regulation 261/2004 and can recover up to €600 for a long delay or cancellation.

Are you entitled to compensation from Dan Air?

• The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
• You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
• The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from Dan Air

Dan Air handles claims through its customer relations department, usually by e-mail or the contact form on their website. Attach your booking reference, flight details and, if applicable, proof of the delay.

As a smaller regional operator, the process can be less standardized, and compensation claims are sometimes treated with reluctance. We assert your legal right.

Common problems with Dan Air claims

• Non-standardized process — slower response than large airlines.
• Refund vs compensation confusion — EU261 compensation is separate from the ticket refund.
• Inconsistent response — we pursue it legally until resolved.

How much compensation you can get from Dan Air

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Examples of Dan Air flights from Romania

Frequently asked questions — Dan Air

Dan Air is a small airline. Am I still entitled?

Yes. EU Regulation 261/2004 applies to all EU airlines, regardless of size.

How do I claim from Dan Air?

By e-mail or the contact form, with flight documents. Or we handle everything for you.

How long until I receive the money?

It varies with complexity — usually from a few weeks to a few months.