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Turkish Airlines compensation · under EU 261/2004

Was your Turkish Airlines flight delayed or cancelled?

Recover up to €600 per passenger. Aviation lawyer team — you only pay if we recover your money, with no risk.

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⏳ Don’t delay — your right to compensation expires 3 years after the flight date. After that, the money can no longer be recovered.

Turkish Airlines operates flights from Romania to its Istanbul hub, with global connections. Note: as a non-EU carrier, EU Regulation 261/2004 mainly applies to flights DEPARTING from an EU airport (e.g. Bucharest → Istanbul). You can recover up to €600.

Are you entitled to compensation from Turkish Airlines?

The flight departed from an EU airport (or landed in the EU operated by an EU carrier).
You reached your destination with a delay of more than 3 hours, or it was cancelled less than 14 days before departure.
The cause is attributable to the airline — not extraordinary circumstances.

How to claim compensation from Turkish Airlines

For a flight departing from Romania (EU), you are covered by EU261 even though the operator is Turkish. The claim is filed through the feedback form on the official Turkish Airlines website, with your booking reference and flight details.

For the return flight Istanbul → Bucharest, EU261 does not apply (non-EU carrier departing from outside the EU). For connections departing the EU via Istanbul, the delay is calculated at the final destination.

Common problems with Turkish Airlines claims

Confusion over applicability — only EU departures fall under EU261. We clarify exactly which flight qualifies.
Slow response — international process, long timelines.
Rejections on the wrong segment — we assert the right on the correct segment.

How much compensation you can get from Turkish Airlines

The amount is fixed, set by EU 261/2004, and depends on the flight distance:

Flight distance	Delay	Compensation
Under 1,500 km	over 3 hours	€250
1,500 – 3,500 km	over 3 hours	€400
Over 3,500 km	over 4 hours	€600

Examples of Turkish Airlines flights from Romania

Turkish Airlines route	Approx. distance	Compensation
Bucharest → Istanbul	~900 km	€250
Cluj → Istanbul	~950 km	€250
Bucharest → Istanbul → Dubai (EU departure)	over 3,500 km	€600
Bucharest → Istanbul → Bangkok (EU departure)	over 3,500 km	€600
Bucharest → Istanbul → New York (EU departure)	over 3,500 km	€600

Frequently asked questions — Turkish Airlines

Turkish Airlines is a non-EU carrier. Am I still entitled?

Yes, for flights departing from an EU airport (e.g. Bucharest → Istanbul and onward connections on the same booking).

My Istanbul → Bucharest flight was delayed. Am I entitled?

Usually not — EU261 does not cover flights into the EU operated by non-EU carriers. We check your case for free.

How do I claim from Turkish Airlines?

Through the feedback form on their website, or we handle everything for you.

Had a problem with a Turkish Airlines flight?

Fill in your flight details in 2 minutes. We check for free, and you only pay if we recover your money.

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Why Despago and not an international platform?

A Romanian lawyer team

Aviation lawyers — not an international call-center.

Personal attention

We handle every case individually, not automated mass processing.

No risk, we handle it all

From notifying the airline to court — you only pay if we recover.